Privacy Policy

Last updated: 1 September 2026

Selah Concierge is a private concierge service operated by Origin Point Property Consultants Ltd. We respect your privacy and are committed to handling personal information responsibly and in accordance with applicable Kenyan data protection requirements.

Information we collect

We may collect information you provide when you contact Selah, send a WhatsApp message, call or email us, submit a partnership enquiry, or ask us to coordinate a service. This may include your name, contact details, organisation or property details, preferences, travel or accommodation information, and any other information reasonably required to understand or fulfil your request.

How we use your information

We use personal information to respond to enquiries, provide and coordinate concierge services, communicate quotations and updates, manage supplier or partner arrangements, maintain business records, improve our service, and comply with legal or regulatory obligations.

Trusted providers and partners

Some Selah requests are fulfilled through independent hotels, transport providers, aviation partners, property owners, restaurants, event suppliers and other trusted service providers. Where this is necessary, we may share only the information reasonably required to coordinate the requested service. Those providers may operate under their own privacy policies and terms.

Payments and third-party services

Where a request involves payment to Selah or a third-party provider, additional information may be required to process the transaction. Selah does not intentionally collect or store full payment-card details through this website.

Website and communications

Our website may collect limited technical information such as IP address, browser type or server logs for security, performance and troubleshooting. If we introduce analytics, cookies or marketing technologies in future, this policy will be updated accordingly.

Retention and security

We take reasonable administrative and technical steps to protect personal information and retain it only for as long as reasonably necessary for the purpose for which it was collected, our legitimate business needs, or applicable legal requirements.

Your choices and rights

You may contact us to ask about personal information we hold about you, request correction of inaccurate information, or raise a privacy concern. Certain rights may be subject to applicable law and legitimate record-keeping requirements.

Contact us

For privacy questions, contact hello@selahconcierge.co.ke.

Selah Concierge is operated by Origin Point Property Consultants Ltd., Nairobi, Kenya.

This policy is intended as a practical website privacy notice. For formal legal review or changes to how Selah collects or processes personal data, obtain professional legal advice.